Privacy Policy

1. Data Controller

YUEYI CO., LIMITED ("we", "us", "our") is the data controller of this website.

Company legal name: YUEYI CO., LIMITED
Registered Address: WORKSHOP B6-D10, 13/F BLK B TEXACO RD IND CTR NOS, 14-22 WANG LUNG ST TSUEN WAN, HONG KONG
Business Registration No.: 79869192-000-03-26-9
Contact Email: support@dreamink.com

2. Information We Collect

We may collect the following categories of personal data when you visit or purchase from us:

Contact details: name, email address, phone number
Order information: shipping address, billing address, order history
Payment information: processed by our third-party payment providers (we do not store full card numbers)
Account information: login credentials if you create an account
Technical data: IP address, browser type, device information, cookies and usage data

3. How We Use Your Information

We use your personal data to:

Process and deliver your orders
Provide customer support and respond to enquiries
Communicate with you about your order, delivery and updates
Improve our website, products and services
Comply with legal and regulatory obligations
(With your consent) send marketing communications; you may opt out at any time

4. Legal Basis for Processing (GDPR)

We process personal data based on:

Performance of a contract — to fulfill your order
Legitimate interests — to operate and improve our business
Legal obligation — where required by law
Consent — for marketing, where applicable

5. Sharing of Information

We do not sell your personal data. We share it only with trusted service providers who help us operate, including:

Payment processors (e.g. Stripe, PayPal)
Shipping and logistics providers
IT and hosting services
Analytics providers (e.g. Google Analytics)

These parties are bound by confidentiality and may only use your data to provide services on our behalf.

6. Cookies

Our website uses cookies to:

Keep items in your shopping cart
Remember your preferences
Analyse site traffic and improve performance

You can manage or disable cookies through your browser settings. Disabling cookies may affect some site functions.

7. Your Rights

Under the GDPR and the Hong Kong Personal Data (Privacy) Ordinance, you have the right to:

Access the personal data we hold about you
Rectify inaccurate or incomplete data
Delete your personal data ("right to be forgotten")
Restrict or object to processing
Data portability — receive your data in a machine-readable format
Withdraw consent at any time
Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at: service@shturl.

8. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this policy, and as required by applicable law (e.g. tax and accounting records).

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

10. International Transfers

Your data may be processed in Hong Kong or other countries where our service providers are located. Where we transfer data internationally, we take steps to ensure it is protected to an equivalent standard.

11. Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from them.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated "Effective Date".

13. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: support@dreamink.com
Company: YUEYI CO., LIMITED
Registered Address: WORKSHOP B6-D10, 13/F BLK B TEXACO RD IND CTR NOS, 14-22 WANG LUNG ST TSUEN WAN, HONG KONG